Reference

Privacy Policy for Your pulibet Account

Your account data matters before you open Speed Blackjack, Crazy Time, MotoGP Betting or the wallet, so our Privacy Policy explains what we collect, why we collect it…

DANA data checksOVO privacy helpGoPay wallet recordsQRIS payment logs
pulibet Privacy Policy for Your pulibet Account
CONTACT PATHS

How To Reach Our Privacy Team

Privacy help should be easy to find before you share more account details. We keep three contact routes open for questions about data access, correction, deletion…

Live chat Use live chat from 09:00 to 23:00 WIB for privacy questions that need account…
Privacy email Send data access or correction requests to [email protected].
Account menu Open Profile > Security > Privacy request after login to ask for a copy…
DATA CONTROLS

Six Controls Inside Our Privacy Work

Six privacy controls sit behind the account area so your data is handled with a clear purpose. We separate account identity, wallet records, cookie choices, device checks, retention rules and support access.

Account identity

We collect profile details such as username, phone number, email and verification status to keep your account reachable. When you ask for changes, we compare the request with recent login records before applying updates.

Payment records

DANA, OVO, GoPay and QRIS receipts are used to match wallet activity to your account. We keep transaction references, timestamps and status messages so support can trace disputes without viewing unrelated personal data.

Cookie choices

Cookie controls help us remember login state, language choice and account security alerts. You can clear browser cookies on Chrome or Safari, then log in again to rebuild only the session data needed.

Device checks

We read basic device signals such as browser type, IP range and failed login attempts to spot account risk. If you switch phones, we may ask for a fresh code before showing wallet or privacy settings.

Retention rules

We keep data only for account operation, payment tracing, security checks and legal duties. Some wallet records remain longer than chat messages because QRIS or e-wallet disputes can arrive after a session ends.

Change requests

You can ask us to correct, export or delete eligible account data. We check identity first, then tell you what can be changed, what must stay for records and when the action is complete.

Privacy Questions Before You Join

These answers explain the privacy choices you can make before and after opening an account. We focus on practical steps: what data we collect, how payment records are used, where cookie controls sit and how to reach us when you want a change.

We collect your username, phone number, email address, login records, device signals and verification status. If you use DANA, OVO, GoPay or QRIS, we also keep wallet references needed to match transactions.

We keep payment references to confirm wallet activity, trace failed deposits, check withdrawal requests and answer disputes. The record usually includes a timestamp, amount, status message and the account it was matched to.

Yes, you can request a change through Profile > Security > Privacy request or by emailing [email protected]. We verify the request with recent login details before changing contact data on the account.

Cookies help keep your session active, remember language settings and support account security checks. You can clear cookies in your browser settings, but you may need to log in again and confirm a code.

Only staff roles that need the data for support, wallet checks, account security or privacy requests can access it. We limit views by task so payment records are not open to every support action.

We keep data for as long as needed for account operation, payment tracing, security checks and legal duties. Chat records may be shorter, while QRIS or e-wallet records may remain for dispute handling.

Use Profile > Security > Privacy request or email [email protected] from your registered email. We confirm your identity, assess what can be exported or deleted, and act where local law permits.